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Further to the measures that we have taken, we are pleased to inform you that our turnaround times are now back to normal: 2 working days for email response and 3 working days for claims reimbursement.
We apologise for any inconvenience caused and thank you for your understanding.
Your Client Services Team
Since November 23rd 2015, Henner’s Headquarters has relocated to Neuilly-sur-Seine.
From this date, we kindly invite you to send any correspondence to the following address:
Henner EIB CST 12
14 boulevard du General Leclerc
CS 20058
92527 Neuilly-sur-Seine
France
Rest assured that all mail sent to our old address will be forwarded to our new Headquarters during the next 3 months.
Kindly note that our telephone number has changed, your new French number is +33 1 55 62 53 75.
Our Luxembourg phone number & our fax number remain the same:
Tel: +352 26 30 26 12
Fax: +33 1 53 25 20 82
Please note that your dedicated website remains the same: www.henner.com/cdmeib
This website provides you with in-depth information on your Health Insurance Scheme and HENNER services and processes.
You should find here all information you need!
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