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Your login is the number listed on your member card (Employee number)

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What to do in case of hospitalization?

In case a hospitalization is required for yourself or a dependent, please follow our step-by-step process.

The hospitalization processes

In case of an emergency, no prior authorization is required!

Just ask the hospital, a relative or a friend to contact us as soon as possible. Our contact details are on your HENNER Insurance card. We will issue letters of guarantee within 2 hours after being contacted if the hospital is part of our network. If the hospital is not part of our network, we may still arrange a direct billing. To follow our step-by-step process, click here.

 In case of a scheduled hospitalization, please contact us before the admission date, or as soon as possible. Our dedicated team will arrange direct settlement of your medical bills and issue Letter of Guarantees accordingly. To find more about the step-by-step process in case of a scheduled hospitalization, please log into your private account!

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Step-by-step process

Please follow our step-by-step process according to your case

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Medical Network

Access to our medical network and find healthcare professional close to you.

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Are you living in France ? Contact us at your convenience by using a French local number :                                   +33 1 49 70 27 37

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