The security of health and personal data of our insured members, as well as the protection of the continuity of our activity, are absolute priorities for our Group.
ISO 27001 is an internationally recognised standard that guarantees the protection and security of a company’s strategic information. It specifies the requirements for implementing an effective Information Security Management System.
Because the efficiency of our Information System is one of the foundations of the relationship of trust established with our clients, partners and insured members, the Henner Group has been ISO 27001 certified since 2015, a certification that has been renewed every year since.
As an integral part of our strategy, it enables us to offer and guarantee performance, flawless reliability and the protection of the data entrusted to us by our ecosystem.
ISO 9001 is recognition of the proper functioning of our quality management system with regard to the standard that defines its requirements. It is a guarantee of confidence for our clients and prospects, to whom it demonstrates the Henner Group’s lasting commitment to customer satisfaction and its desire to maintain its level of performance.
This certification, which is an integral part of our strategic roadmap, was obtained in 2003 for French Operations and in 2018 for International Operations.
The reliability of our management processes is an essential condition for the confidence of our clients and partners.
This confidence is reinforced by the ISAE 3402 (type 1) standard, an international norm of reference attesting to the control of our risks and the effectiveness of our internal control implemented within the scope of “Prestation santé Métropole”. This compliance demonstrates our commitment to safety, transparency and quality in the processing of healthcare services.
As part of our commitment to Corporate Social Responsibility, we have been assessed since 2022 by EcoVadis, the global reference platform for rating the CSR performance of companies.
This assessment covers four main themes: the environment, human and social rights, ethics and responsible purchasing. In 2025, Henner was in the 57th percentile of the best-rated companies in its sector. This rating rewards our efforts in terms of responsible purchasing and the environment.
Our carbon balance enables us to identify the sources of our greenhouse gas emissions so that we can manage their reduction and impact on the environment.
Our methodological basis for collecting and calculating our impact enables us to publish a carbon footprint in line with the standards of the GHG Protocol*, the international reference framework for climate reporting.
As an integral part of our CSR approach, reducing our greenhouse gas emissions is part of our roadmap for improving our environmental impact. Thanks to the precise measurement of our carbon emissions, we are currently working on a low-carbon strategy that includes quantified targets for reducing our emissions.
*Greenhouse Gas Protocol: international protocol aimed at establishing a regulatory framework to better define greenhouse gas emissions.