Our CSR policy and commitments
Since 2003, we have respected the United Nations Global Compact and its Sustainable Development Goals — a commitment shared daily by all our employees.
Today, we aim to create a business model that combines the demand for profitability with responsible business practices.
To meet our aspirations and strike the right balance, our report sets out the commitments we made in 2022 and the progress we have made in 2023.
#1 SOCIETAL PILLAR
Promoting access to healthcare and preventive care.
- Listening to our stakeholders to adapt our products and services to current and future needs.
- Expanding our international care network.
- Providing beneficiaries with preventive services.
- Strengthening our prevention and care services for women.
- Supporting “family carer” employees. Taking into account the evolving expectations of our clients
#2 SOCIAL PILLAR
Taking care of our employees.
- Promoting diversity, inclusion and roll out induction programmes.
- Diversifying our recruitment methods.
- Continuing our efforts in youth training.
- Supporting the development of our employees’ skills.
- Accelerating the integration and retention of employees with disabilities.
- Broadening our approach to include socio-cultural and intergenerational diversity.
- Growing our employee referral programme.
#3 ENVIRONMENTAL PILLAR
Measuring and reducing our impact on the environment.
- Carrying out our carbon footprint assessment and develop our action plans in the light of the results.
- Setting out a decarbonisation plan for our business trips.
- Launching our official responsible purchasing policy.
- Continuing with the digitisation of insurance cards.
- Reducing the number of printers in our IT holdings.
- Pursuing our adaptation initiatives towards the new hybrid work model.
- Promoting a responsible digital culture.
- Going even further on proposing a responsible employee savings scheme.
#4 GOVERNANCE PILLAR
Maintaining regular conversations with our stakeholders and continually improving our actions towards ethical business practices.
- Structuring our CSR governance.
- Working to improve coherence of our image partnerships.
- Strengthening our collaboration with our unions.
- Organising our public commitments.
- Strengthening our IT security and data governance policies.
- Increasing the participation of our teams in training on ethical business practices.
- Strengthening our collaboration with our unions and sign agreements on strategic management of jobs and skills.
OUR CSR STRATEGY
Our strategy aligns with the United Nations Global Compact and its Sustainable Development Goals.
Therefore, we have launched a roadmap to identify our commitments, expand our affirmative action and steer our CSR strategy in the right direction. These 17 goals will define our approach for the future.
